Classic Pianos’ Five-Star Trade-Up Policy
Invest in your family’s musical journey – purchase a new or used piano with confidence thanks to our flexible options.
Music brings a world of joy to individuals and families. We offer our Five-Star Trade-up Policy to not only foster your family’s joy for years to come, but to protect your piano investment.
As your family’s piano skills and abilities progress, you might find that your needs change as well. Our trade-up policy ensures that your future needs will always be fully met. As you or your children’s interest, musical needs and proficiency develop, you’ll find our trade-up option helps you achieve even more success. It doesn’t matter if you purchased a new or used piano or an acoustic or digital model!
HERITAGE
How does the Five-Star Trade-Up Policy work?
Find a piano to love for a lifetime – without worry.
When you purchase a piano from Classic Pianos, you’ll enjoy the freedom and flexibility to trade it in and receive a store credit to be applied to a new, in-stock piano of equal or greater value. The amount of your trade-in value and the length of your policy are determined by the piano you purchase:
- Acoustic Pianos — Lifetime 100% Trade-up Policy
At any point, trade in your model to receive a store credit for 100% of your original purchase. - Digital and Hybrid Pianos — Two- and Five-Year 100% Trade-up Policy
Within two years of your piano’s date of purchase, trade it in for a 100% store credit on any piano of greater value. Within five years of your piano’s date of purchase, trade it in for a 100% store credit on any piano double in value. - Silent, TransAcoustic, and Disklavier Pianos — Two-Year 100% and Lifetime 70% Trade-up Policy
Within two years of your piano’s date of purchase, trade it in for a 100% store credit on any piano of greater value. At any point after that, trade in your piano and receive store credit for 70% of your original purchase.
