Testimonials

Testimonials

The Perfect Piano

“A professor of piano at the University of Washington School of Music recommended Ben Klinger at Classic Pianos when  I was in the market for a piano. I contacted Ben and let him know what I was looking for.  He invited me to the Classic Pianos store to try some pianos that he thought would meet my needs.  Thanks to his piano expertise and understanding of what I wanted in a piano, I found a beautiful Schimmel with a rich, warm sound and  excellent touch.  I have loved playing this piano ever since.  I am thankful that Classic Pianos was recommended to me and would unreservedly recommend them to anyone searching for the perfect piano.”

Tim G.
Seattle, Washington

Knowledgeable and Patient

“We bought a Yamaha GC1 here and have been very happy with the purchase.  I made a couple of visits before buying and got to know many of the people who work here.  They were all knowledgable and patient, let me take my time playing lots of pianos and helped me figure out the right one for our family.  They really made sure that I was happy with the piano and gladly made adjustments to get it sounding just right.  I’m hoping to upgrade to a larger piano in a few years and will happily return when the time comes.”

Peter J.
Issaquah, Washington

Best in the Region

“The selection of pianos at this store is the best in the region.  Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands.  The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos.

I can’t say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano.”

Grace K.
King, Washington

Expectations Exceeded

“Shopping at Classic Pianos exceeded our expectations!  We were interested in an upright piano and Ben was attentive and guided us through the different options.  The showroom was stocked with multiple pianos to choose from and to play.  We chose a Yamaha B3 at an affordable price and we couldn’t be happier.  Highly recommended!”

Billy L.
Seattle, Washington

Service to Our Community

“I would like to add that more important than their good service and their good prices, I think Classic Pianos is playing an important role in keeping the flame alive. I am talking about keeping the music alive and giving our children the chance to discover how great music is and how beautiful pianos can sound. By making awesome pianos affordable, by taking the time to educate their clients, Classic Pianos is doing a great service to our music community.”

Habib K.
Bellevue, Washington

Zero Pressure

“We had no idea where to start with buying a piano suitable for a beginner and Haidi Yang took such great care of us and helped us select a beautiful piano. She offered a demonstration on the various types and went over all of the pros and cons for different models. After the purchase was made, she gave us a list of recommended piano teachers in our area that are effective at teaching young beginners. Our experience from beginning to end was pleasant, relaxed, and we felt zero pressure to buy anything. I highly recommend Classic Pianos if you are looking to invest in a piano.”

— Susan C.
San Francisco, California

Reviews From Google Customers

  • YANZHE XU ★★★★★ a week ago
    Super easy shopping experience, the store is well organized and I didn't feel overwhelmed at all. Yue Liu and Hui Jin were really helpful letting me try out different models and giving me a feel for what suited me best. Ended up going … More with a Yamaha U1 at a reasonable price, couldn't be happier with it. Yue Liu was awesome to work with. Professional, knowledgeable, and zero pressure. She even helped me dispose of my old piano at no extra cost, which saved me a huge headache. Really went above and beyond. Would definitely come back and recommend to anyone looking for a piano!
  • George Pro ★★★★★ a week ago
    After being away from practicing for 2 years, I needed a piano. Classic Pianos had helped me sell my Steinway B, so I turned to them. Because I had a small space, I decided on a digital piano, but after trying them out I knew I really wanted … More an acoustic piano. Ben and Hui were infinitely patient and didn't try to influence me. I got a Yamaha U1 and for an upright, it was very satisfactory. But the opulent sound of my Steinway B kept nagging at me, so I went back to Classic Pianos. Again, Ben and Hui, in their low key but helpful way, introduced me to many pianos including the new Yamaha CX series, with which I was unfamiliar. What a surprise! Here was a richness and ringing quality reminiscent of Steinway, which I had never associated with Yamaha. With Ben and Hui's help I got a C3X and am very happy with it.
    The purchase of a piano requires patience, sensitivity, and keen listening on the part of the salesperson. Ben has just the right approach. I highly recommend Classic Pianos.
    George H. Pro
  • Tianyu Lu ★★★★★ 2 weeks ago
    A very good buying experience
  • Saprina ★★★★★ 2 weeks ago
    We had a fantastic experience at Classic Pianos Bellevue while searching for a piano for our family. As someone returning to the piano after many years and looking for the right instrument for my six-year-old, I really appreciated the wealth … More of information the team provided. They went far beyond just 'selling a piano,' offering deep insights into maintenance, history, and long-term value. We truly enjoyed every visit and the insightful conversations with the group there. Their professionalism and passion made the entire process a joy. Highly recommend them to anyone in the Eastside area looking for a high-quality instrument and expert guidance!
  • Yetta Jiang ★★★★★ a month ago
    We had a wonderful experience purchasing our Boston 120 upright piano here as first-time buyers. The staff was friendly, knowledgeable, and very helpful throughout the entire process. They made everything smooth and easy, from choosing … More the right piano to arranging delivery from Seattle to San Diego. Our salesperson, Hui Jin, was so kind and continued to follow up after the purchase.
    We are very happy with our piano and truly appreciate the excellent customer service. Highly recommend this store to anyone looking for a quality piano and a great buying experience!
  • Zhao Rouhan ★★★★★ a month ago
    We had a fantastic experience purchasing an electric piano at Classic Pianos Bellevue. A huge thank you to Hui Jin for her exceptional service! She is incredibly knowledgable, friendly, and patient, guiding us through the different options … More to find the perfect fit for our needs. We never felt pressured and truly appreciated her professional advice. Highly recommend Hui if you’re looking for a piano!
  • Siyu Ling ★★★★★ a month ago
    I recently purchased a brand new piano from Classic Pianos, and the entire experience was outstanding. Hui Jin was incredibly knowledgeable and patient, helping me find the perfect instrument to fit my needs without any pressure.
    I highly
    … More recommend Classic Pianos to anyone looking for a new piano. Their selection, expertise, and customer service made this a fantastic experience from start to finish.
  • Thomas Katz ★★★★★ 2 months ago
    Amazing service and people, very happy to buy a piano from them. 10/10
  • Sammi Liao ★★★★★ 2 months ago
    I’m very grateful to Hui Jin for her guidance and help during our piano selection. She was incredibly professional, patient, and knowledgeable throughout the process. Her advice made the decision much easier for us. I highly recommend her … More to anyone looking for help choosing a piano.

Unbeatable Prices

“I have the chance to meet with both Fred and John on my multiple visits to the store.  They are very patient and helpful with my piano search even though I have a modest budget.  Their prices on the new pianos are unbeatable.  I found same model of used Yamaha from craigslist cost the same as what they quoted me for a NEW one.  They also have a big show room with the finest hand-made big name American/European pianos.”

Jenny B.
Bellevue, Washington

Dedicated

“I needed a reliable in-tune piano on a shoestring budget… The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

Stellar Delivery

“So far we’ve had good experience with Classic Pianos, especially with Heidi who told us of a great used piano that they had in stock and in which we jumped all over it. They were able to work with us and came down in price to meet our budget and got us a beautiful piano.

Delivery was stellar and we have yet to cash in on our one free tuning but I don’t expect any issues. The delivery guys were super knowledgeable and you can tell that they are really passionate about pianos (even if they don’t play!) If you’re looking for a piano, talk to Heidi!”

Joy H.
Bellevue, Washington

High Quality

“I was looking for a high quality piano, and I emailed from their online form to ask what they had in their inventory. Ben Klinger emailed me back with the information of some pianos they had to find out what kind of piano I was looking for. … He also suggested many pianos in the showroom to help me find what kind of piano I would really love. …
I am very satisfied with the piano and all the services I have received from Classic Pianos. If you are looking for a piano, you won’t go wrong to start checking their inventory.”

Ellie W.
Mercer Island, Washington

Incredibly Well Cared For

“I recently had the pleasure of buying a piano with Ben and his team at Classic pianos. … My own teacher advised me to check out Classic as he’d had some other students buy from Ben in the past and their experiences had been uniformly positive. … Ben and his team made me feel incredibly well cared for throughout the buying process … under no circumstances should you miss out on the experience they offer at Classic Pianos”

Ryan W.
Seattle, Washington

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.

Monday – Friday: 11am – 6pm
Saturday: 10am – 5pm
Sunday: Noon – 5pm

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