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Testimonials

Testimonials

The Perfect Piano

“A professor of piano at the University of Washington School of Music recommended Ben Klinger at Classic Pianos when  I was in the market for a piano. I contacted Ben and let him know what I was looking for.  He invited me to the Classic Pianos store to try some pianos that he thought would meet my needs.  Thanks to his piano expertise and understanding of what I wanted in a piano, I found a beautiful Schimmel with a rich, warm sound and  excellent touch.  I have loved playing this piano ever since.  I am thankful that Classic Pianos was recommended to me and would unreservedly recommend them to anyone searching for the perfect piano.”

— Tim G.
Seattle, Washington

Knowledgeable and Patient

“We bought a Yamaha GC1 here and have been very happy with the purchase.  I made a couple of visits before buying and got to know many of the people who work here.  They were all knowledgable and patient, let me take my time playing lots of pianos and helped me figure out the right one for our family.  They really made sure that I was happy with the piano and gladly made adjustments to get it sounding just right.  I’m hoping to upgrade to a larger piano in a few years and will happily return when the time comes.”

— Peter J.
Issaquah, Washington

Best in the Region

“The selection of pianos at this store is the best in the region.  Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands.  The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos.

I can’t say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano.”

— Grace K.
King, Washington

Expectations Exceeded

“Shopping at Classic Pianos exceeded our expectations!  We were interested in an upright piano and Ben was attentive and guided us through the different options.  The showroom was stocked with multiple pianos to choose from and to play.  We chose a Yamaha B3 at an affordable price and we couldn’t be happier.  Highly recommended!”

— Billy L.
Seattle, Washington

Service to Our Community

“I would like to add that more important than their good service and their good prices, I think Classic Pianos is playing an important role in keeping the flame alive. I am talking about keeping the music alive and giving our children the chance to discover how great music is and how beautiful pianos can sound. By making awesome pianos affordable, by taking the time to educate their clients, Classic Pianos is doing a great service to our music community.”

— Habib K.
Bellevue, Washington

Zero Pressure

“We had no idea where to start with buying a piano suitable for a beginner and Haidi Yang took such great care of us and helped us select a beautiful piano. She offered a demonstration on the various types and went over all of the pros and cons for different models. After the purchase was made, she gave us a list of recommended piano teachers in our area that are effective at teaching young beginners. Our experience from beginning to end was pleasant, relaxed, and we felt zero pressure to buy anything. I highly recommend Classic Pianos if you are looking to invest in a piano.”

— Susan C.
San Francisco, California

Reviews From Google Customers

  • Ina Lee ★★★★★ 3 days ago
    Such a great experience working with Ben! The entire piano purchasing process was a breeze, and everything from start to finish was seamless. Ben was wonderful to work with and made the whole experience easy and enjoyable. We couldn’t be … More happier with our purchase and would absolutely recommend working with him!
  • Yang T ★★★★★ in the last week
    We had a great experience purchasing our Yamaha U1 piano! Everything went smoothly, from the purchase to the delivery, and the piano is beautiful!
    Special thanks to Hui Jin for helping us throughout the process. She was very patient and
    … More knowledgeable in explaining the piano and arranging everything for us.
    We’re very happy with our purchase
  • May Xie ★★★★★ a week ago
    店面宽敞,选择很多,Hui Jin服务很好。
  • Charles Peach ★★★★★ a week ago
    I love the mix of high-quality pianos across many brands. This variety and easy-going well-informed staff make Classic Pianos a favorite place to shop.
  • JoJo Dai ★★★★★ a week ago
    Recently bought a Yamaha u3 for my daughter here. The price was unbeatable and we really enjoyed the service.
  • 张帅 ★★★★★ a week ago
    I had a very positive experience with Classic Pianos in Bellevue, both with the store itself and with Chun-Wei, who helped me through the purchase of a pre-owned Yamaha N1X.
    The showroom has a large variety of instruments to try. Yamaha
    … More is a major part of their selection, with both new and used instruments, including digital pianos, hybrids, uprights, and grands ranging from smaller models to full-size concert grands. It is a good place to actually sit down and compare different instruments rather than just look at specifications. The sales staff I spoke with were knowledgeable about the instruments and could explain meaningful differences between models while still giving me plenty of time to try them for myself.
    Not every acoustic piano I tried was perfectly tuned or prepared at the time I happened to play it, but I saw technicians working on pianos during several of my visits. More importantly, if you are seriously considering a particular instrument, they are willing to have it checked or adjusted and let you come back to try it again. I think that matters quite a bit when shopping for a used piano.
    I eventually bought a pre-owned Yamaha N1X after several visits. During the process, I found a few things I wanted checked, including two keys that were returning slowly and a question about the soft pedal. Chun-Wei was patient through the repeated visits and comparisons, followed up with their technician, kept me informed when the inspection took longer than expected, and arranged for me to try the piano again after it had been serviced. I never felt pressured to make a quick decision. Once I decided to buy it, the transaction was straightforward and delivery was arranged quickly. The piano has been working wonderfully at home, and I have been very happy with the purchase. Chun-Wei has also continued to be helpful after the sale, including helping me find a printed owner's manual.
    Another thing I appreciate is that Classic Pianos publishes its warranty and trade-up policies clearly. A piano, especially a hybrid or acoustic piano, is a significant purchase, and having clearly stated policies makes the decision feel more comfortable.
    BTW, Chun-Wei speaks both English and Mandarin, which may also be helpful for customers who prefer discussing the details of a piano purchase in either language.
  • Sharon Guo ★★★★★ a week ago
    We have had a wonderful experience with Classic Piano! The staff is friendly, professional, and very knowledgeable. A special thank-you to Hui Jin, who was incredibly helpful, patient, and attentive throughout the process.
  • Amelie Hu ★★★★★ a week ago
    The staff here were all very warm and attentive, especially Ms. Jin Hui, who provided me with a lot of help. I finally bought my dream piano here. My friends who accompanied me also really liked the store.
  • Liang Xue ★★★★★ a week ago
    First time exploring pianos and Hui helped me make a decision in an hour! Knowledgeable, happy to answer any questions but meanwhile not pushing at all. Loved their service!

Unbeatable Prices

“I have the chance to meet with both Fred and John on my multiple visits to the store.  They are very patient and helpful with my piano search even though I have a modest budget.  Their prices on the new pianos are unbeatable.  I found same model of used Yamaha from craigslist cost the same as what they quoted me for a NEW one.  They also have a big show room with the finest hand-made big name American/European pianos.”

— Jenny B.
Bellevue, Washington

Dedicated

“I needed a reliable in-tune piano on a shoestring budget… The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

— Lance C.
Portland, OR

Stellar Delivery

“So far we’ve had good experience with Classic Pianos, especially with Heidi who told us of a great used piano that they had in stock and in which we jumped all over it. They were able to work with us and came down in price to meet our budget and got us a beautiful piano.

Delivery was stellar and we have yet to cash in on our one free tuning but I don’t expect any issues. The delivery guys were super knowledgeable and you can tell that they are really passionate about pianos (even if they don’t play!) If you’re looking for a piano, talk to Heidi!”

— Joy H.
Bellevue, Washington

High Quality

“I was looking for a high quality piano, and I emailed from their online form to ask what they had in their inventory. Ben Klinger emailed me back with the information of some pianos they had to find out what kind of piano I was looking for. … He also suggested many pianos in the showroom to help me find what kind of piano I would really love. …
I am very satisfied with the piano and all the services I have received from Classic Pianos. If you are looking for a piano, you won’t go wrong to start checking their inventory.”

— Ellie W.
Mercer Island, Washington

Incredibly Well Cared For

“I recently had the pleasure of buying a piano with Ben and his team at Classic pianos. … My own teacher advised me to check out Classic as he’d had some other students buy from Ben in the past and their experiences had been uniformly positive. … Ben and his team made me feel incredibly well cared for throughout the buying process … under no circumstances should you miss out on the experience they offer at Classic Pianos”

— Ryan W.
Seattle, Washington

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.

Monday – Friday: 11am – 6pm
Saturday: 10am – 5pm
Sunday: Noon – 5pm

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