Testimonials

Testimonials

Wonder what it would be like to buy from Classic Pianos?

Learn from the experience of our many satisfied customers:

The Perfect Piano

“A professor of piano at the University of Washington School of Music recommended Ben Klinger at Classic Pianos when  I was in the market for a piano. I contacted Ben and let him know what I was looking for.  He invited me to the Classic Pianos store to try some pianos that he thought would meet my needs.  Thanks to his piano expertise and understanding of what I wanted in a piano, I found a beautiful Schimmel with a rich, warm sound and  excellent touch.  I have loved playing this piano ever since.  I am thankful that Classic Pianos was recommended to me and would unreservedly recommend them to anyone searching for the perfect piano.”

Tim G.
Seattle, Washington

Knowledgeable and Patient

“We bought a Yamaha GC1 here and have been very happy with the purchase.  I made a couple of visits before buying and got to know many of the people who work here.  They were all knowledgable and patient, let me take my time playing lots of pianos and helped me figure out the right one for our family.  They really made sure that I was happy with the piano and gladly made adjustments to get it sounding just right.  I’m hoping to upgrade to a larger piano in a few years and will happily return when the time comes.”

Peter J.
Issaquah, Washington

Best in the Region

“The selection of pianos at this store is the best in the region.  Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands.  The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos.

I can’t say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano.”

Grace K.
King, Washington

Expectations Exceeded

“Shopping at Classic Pianos exceeded our expectations!  We were interested in an upright piano and Ben was attentive and guided us through the different options.  The showroom was stocked with multiple pianos to choose from and to play.  We chose a Yamaha B3 at an affordable price and we couldn’t be happier.  Highly recommended!”

Billy L.
Seattle, Washington

Service to Our Community

“I would like to add that more important than their good service and their good prices, I think Classic Pianos is playing an important role in keeping the flame alive. I am talking about keeping the music alive and giving our children the chance to discover how great music is and how beautiful pianos can sound. By making awesome pianos affordable, by taking the time to educate their clients, Classic Pianos is doing a great service to our music community.”

Habib K.
Bellevue, Washington

Zero Pressure

“We had no idea where to start with buying a piano suitable for a beginner and Haidi Yang took such great care of us and helped us select a beautiful piano. She offered a demonstration on the various types and went over all of the pros and cons for different models. After the purchase was made, she gave us a list of recommended piano teachers in our area that are effective at teaching young beginners. Our experience from beginning to end was pleasant, relaxed, and we felt zero pressure to buy anything. I highly recommend Classic Pianos if you are looking to invest in a piano.”

— Susan C.
San Francisco, California

Reviews From Google Customers

  • lit hit ★★★★★ 3 weeks ago
    Our experience with Hui was go great. She is excellent and professional. We went to Classic Pianos for the first time for my kids' new piano. I was a little bit nervous because that I never shopped for a piano before, but Hui was so … More nice and patient. My kid had a great time to try lots of the different pianos in the store, my son loves the Yamaha pianos. Hui answered all of our questions, very helpful in helping us pick our piano which fits our needs. we absolutely in love with our new piano! The delivery was effient and easy as well. Definitely recommend sales agent Hui to assistant for purchasing a piano.Our experience with Hui was go great. She is excellent and professional. We went to Classic Pianos for the first time for my kids' new piano. I was a little bit nervous because that I never shopped for a piano before, but Hui was so nice …More
  • Jeanne ★★★★★ 4 weeks ago
    Just bought one here. Hui Jin and James are great help. 🙂 Will come back if need to upgrade piano.
  • Seattle2022 Noname ★★★★★ 4 weeks ago
    This is the best piano shop to get an excellent deal and outstanding service.Recently I purchased a new Yamaha Clavinova CVP-809 digital piano, and very happy with this purchase.Go to this store if you want to buy a piano and do not get … More out of the store without a purchase.This is the best piano shop to get an excellent deal and outstanding service.Recently I purchased a new Yamaha Clavinova CVP-809 digital piano, and very happy with this purchase. …More
  • Jun Su ★★★★★ a month ago
    We recently purchased our Yamaha U1 at Classic Piano. I have to say it was such a smooth and pleasant experience.We used to own a digital piano but it's time for our daughter to upgrade to an upright one immediately. Both my wife and … More I don't have much experience shopping for a piano. But from the moment we walked in, Hui Jin did such an amazing job settling us in, patiently listening to our requests, going over all the options that suit our needs, and eventually helping us locking on a great deal.Due to the Covid piano shortage, they were expecting a long delay of the delivery. But to our pleasant surprise, they offer a free "rental piano" for us to use, which easily solved our need of having an upright immediately. We were so happy about it. And actually recently our piano arrived, much sooner than the original estimated time, which is yet another pleasant surprise to us!As a matter of fact, every employee we met at Classic Piano are super friendly, professional, and knowledgeable. We highly recommend this place to everyone.
  • Jicheng Shen ★★★★★ a month ago
    I recently purchased a piano from Classic Piano and couldn't be happier with my experience. As someone who was new to the world of pianos, I appreciated the wide selection of both new and used instruments that I could try out in the … More store. The staff were extremely helpful and friendly, especially Hui who went above and beyond to patiently answer all my questions and provide valuable guidance based on her experience. Her expertise and enthusiasm made the selection process easy and enjoyable. I highly recommend Classic Piano to anyone looking for a high-quality piano and exceptional service
  • Hu Dong ★★★★★ a month ago
    Exellent servicePlaying piano has been on my to-do list for many years but it never got materialized. I am now almost fifty years old, and I think it is time for me to pursue my childhood's dream. I ran this idea by Hui Jin and she … More gave me a quick but excellent introduction of a variety of pianos on the market. She helped me identify a perfect piano that fits my need and budget. Her knowledge in piano and customer service skill is unparalleled. Highly recommended her to whoever are shopping a piano either for kids or for themselves.
  • YBKRN MUSIC ★★★★★ a month ago
    Great place. The staff is very knowledgeable and welcoming. No old school pushy salesman here. I would definitely recommend 👍👍🎹
  • Qirui Zhang ★★★★★ a month ago
    Very positive experience. Hui is super friendly and Minjie knows many techniques, which made me confident in buying a piano from here. highly recommended!
  • Orlando Watkins ★★★★ 2 months ago
    What a great place to buy a piano! So professional. Years of experience and very knowledgeable. The experience of buying a piano is such a good one, I would t buy a piano anywhere else

Unbeatable Prices

“I have the chance to meet with both Fred and John on my multiple visits to the store.  They are very patient and helpful with my piano search even though I have a modest budget.  Their prices on the new pianos are unbeatable.  I found same model of used Yamaha from craigslist cost the same as what they quoted me for a NEW one.  They also have a big show room with the finest hand-made big name American/European pianos.”

Jenny B.
Bellevue, Washington

Dedicated

“I needed a reliable in-tune piano on a shoestring budget… The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

Stellar Delivery

“So far we’ve had good experience with Classic Pianos, especially with Heidi who told us of a great used piano that they had in stock and in which we jumped all over it. They were able to work with us and came down in price to meet our budget and got us a beautiful piano.

Delivery was stellar and we have yet to cash in on our one free tuning but I don’t expect any issues. The delivery guys were super knowledgeable and you can tell that they are really passionate about pianos (even if they don’t play!) If you’re looking for a piano, talk to Heidi!”

Joy H.
Bellevue, Washington

High Quality

“I was looking for a high quality piano, and I emailed from their online form to ask what they had in their inventory. Ben Klinger emailed me back with the information of some pianos they had to find out what kind of piano I was looking for. … He also suggested many pianos in the showroom to help me find what kind of piano I would really love. …
I am very satisfied with the piano and all the services I have received from Classic Pianos. If you are looking for a piano, you won’t go wrong to start checking their inventory.”

Ellie W.
Mercer Island, Washington

Incredibly Well Cared For

“I recently had the pleasure of buying a piano with Ben and his team at Classic pianos. … My own teacher advised me to check out Classic as he’d had some other students buy from Ben in the past and their experiences had been uniformly positive. … Ben and his team made me feel incredibly well cared for throughout the buying process … under no circumstances should you miss out on the experience they offer at Classic Pianos”

Ryan W.
Seattle, Washington

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.