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Testimonials

Testimonials

Wonder what it would be like to buy from Classic Pianos?

Learn from the experience of our many satisfied customers:

The Perfect Piano

“A professor of piano at the University of Washington School of Music recommended Ben Klinger at Classic Pianos when  I was in the market for a piano. I contacted Ben and let him know what I was looking for.  He invited me to the Classic Pianos store to try some pianos that he thought would meet my needs.  Thanks to his piano expertise and understanding of what I wanted in a piano, I found a beautiful Schimmel with a rich, warm sound and  excellent touch.  I have loved playing this piano ever since.  I am thankful that Classic Pianos was recommended to me and would unreservedly recommend them to anyone searching for the perfect piano.”

Tim G.
Seattle, Washington

Knowledgeable and Patient

“We bought a Yamaha GC1 here and have been very happy with the purchase.  I made a couple of visits before buying and got to know many of the people who work here.  They were all knowledgable and patient, let me take my time playing lots of pianos and helped me figure out the right one for our family.  They really made sure that I was happy with the piano and gladly made adjustments to get it sounding just right.  I’m hoping to upgrade to a larger piano in a few years and will happily return when the time comes.”

Peter J.
Issaquah, Washington

Best in the Region

“The selection of pianos at this store is the best in the region.  Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands.  The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos.

I can’t say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano.”

Grace K.
King, Washington

Expectations Exceeded

“Shopping at Classic Pianos exceeded our expectations!  We were interested in an upright piano and Ben was attentive and guided us through the different options.  The showroom was stocked with multiple pianos to choose from and to play.  We chose a Yamaha B3 at an affordable price and we couldn’t be happier.  Highly recommended!”

Billy L.
Seattle, Washington

Service to Our Community

“I would like to add that more important than their good service and their good prices, I think Classic Pianos is playing an important role in keeping the flame alive. I am talking about keeping the music alive and giving our children the chance to discover how great music is and how beautiful pianos can sound. By making awesome pianos affordable, by taking the time to educate their clients, Classic Pianos is doing a great service to our music community.”

Habib K.
Bellevue, Washington

Zero Pressure

“We had no idea where to start with buying a piano suitable for a beginner and Haidi Yang took such great care of us and helped us select a beautiful piano. She offered a demonstration on the various types and went over all of the pros and cons for different models. After the purchase was made, she gave us a list of recommended piano teachers in our area that are effective at teaching young beginners. Our experience from beginning to end was pleasant, relaxed, and we felt zero pressure to buy anything. I highly recommend Classic Pianos if you are looking to invest in a piano.”

— Susan C.
San Francisco, California

Reviews From Google Customers

  • Avatar JL- MUSIC ★★★★★ 3 weeks ago
    An outstanding service and a vast array of high quality pianos 🎹 both acoustic and electric ones. Quite friendly, very professional, and remarkably resourceful.
    Loved the people, their service, the place, the instruments, and their resources.
    … More
    I highly recommend this store, Classic Pianos 🎹. ⭐⭐⭐⭐⭐⭐⭐
  • Avatar Lily Hunt ★★★★★ a month ago
    Choosing a piano is an extremely important decision. I spoke with many people before I finally purchased. I have never written a google review before but my experience with Classic Pianos was well beyond what I could have ever imagined. … More Lamar (hoping I spelled that right) is not only knowledgeable but extremely honest and straightforward. He is also a genuinely kind human being and will guide you through the decision making process thoughtfully. I highly recommend Classic Pianos in Bellevue and most particularly Lamar. Ask for him!!
  • Avatar Pianoplayer ★★★★★ 2 months ago
    This is an amazing, excellent piano store. All of the staff are very friendly, knowledgeable, and helpful. James Han has been the salesman I have worked with the last few times I have been there, and he is so friendly and helpful. The manager, … More Ben Klinger, is the same. In addition to great staff, Classic Pianos has excellent pianos that are all wonderfully prepped. It is a joy to shop there, and I am especially excited to see their new show room the next time I am there.
  • Avatar Thomas Hildebrand ★★★★★ 3 months ago
    Minjie was very helpful as were all the staff. I got a U1 Ta2 piano perfect for apartment. Very satisfying experience. Tom Hildebrand.
  • Avatar Bonnie W ★★★★★ 3 months ago
    I have had a great experience purchasing pianos from Classic Pianos. I bought a T120 Yamaha upright in 2012. I enjoyed it for years and then decided to upgrade to an Estonia grand piano in 2020. I was able to trade in my Yamaha at the price … More I bought it for even though it was 8 years old and the amount was deducted from the grand piano price. I have loved my pianos purchased at Classic Pianos and I have loved the professional service. I highly recommend Classic Pianos.
  • Avatar Diana Dallal, NCTM, RCMC ★★★★★ 3 months ago
    Great service and wonderful pianos. Ben Klinger really knows how to explain the acoustics of the piano and the differences between them.
  • Avatar chnokkoy369 ★★★★★ 3 months ago
    I visited this store and Lamar worked out with me and helped me choose the right one. The place looks nice and clean. Many options to choose from. I would recommend this place if you're looking for a piano.
  • Avatar Shirley Chang ★★★★★ 5 months ago
    I was looking to upgrade from an upright to a grand piano, and Classic Pianos was highly recommended to me by my piano technician for their professionalism and quality of pianos. I made a zoom appointment with Ben to discuss what I was … More looking for before went in in person to try on different pianos in the store. Ben was extremely helpful, guiding me to pianos that he felt would fit my criteria. He explained carefully about the materials and constructions, sounds, actions and qualities of different brands and makes of pianos. He also gave me a lot of space and time to play and try the different pianos in 3 different showrooms. I never felt pressured to make a choice. After 2 separate trips I found a lovely Estonia that has a most gorgeous sound and great action that I enjoy playing daily. The purchase and delivery process both went very smoothly. I highly recommend Classic Pianos for anyone looking for a quality piano, new or used. Also, check out Ben's podcast, Piano Whisperer, or his book "Why We Play". It was very helpful for me before I started my piano search.
  • Avatar Adam Hunt ★★★★★ 5 months ago
    Ben at Classic Pianos truly went above and beyond tonight. We had an appointment booked for the end of the day (Black Friday) at nearby Northwest Pianos and unfortunately weren’t able to find a used piano that worked for our family. After … More making a very long trip we were determined to not head home empty-handed. We called over to Classic Pianos just before 6pm and asked if there was any way that they could fit us in & thankfully Ben agreed to stay late and squeeze us in at the end of a very long day of back-to-back-to-back appointments. So grateful he did as we were able to find a special used Baldwin that we can’t wait to have in our home. Can’t recommend Classic Pianos highly enough if you’re serious about finding a piano of your own from their friendly and super knowledgeable staff. A++

Unbeatable Prices

“I have the chance to meet with both Fred and John on my multiple visits to the store.  They are very patient and helpful with my piano search even though I have a modest budget.  Their prices on the new pianos are unbeatable.  I found same model of used Yamaha from craigslist cost the same as what they quoted me for a NEW one.  They also have a big show room with the finest hand-made big name American/European pianos.”

Jenny B.
Bellevue, Washington

Dedicated

“I needed a reliable in-tune piano on a shoestring budget… The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

Stellar Delivery

“So far we’ve had good experience with Classic Pianos, especially with Heidi who told us of a great used piano that they had in stock and in which we jumped all over it. They were able to work with us and came down in price to meet our budget and got us a beautiful piano.

Delivery was stellar and we have yet to cash in on our one free tuning but I don’t expect any issues. The delivery guys were super knowledgeable and you can tell that they are really passionate about pianos (even if they don’t play!) If you’re looking for a piano, talk to Heidi!”

Joy H.
Bellevue, Washington

High Quality

“I was looking for a high quality piano, and I emailed from their online form to ask what they had in their inventory. Ben Klinger emailed me back with the information of some pianos they had to find out what kind of piano I was looking for. … He also suggested many pianos in the showroom to help me find what kind of piano I would really love. …
I am very satisfied with the piano and all the services I have received from Classic Pianos. If you are looking for a piano, you won’t go wrong to start checking their inventory.”

Ellie W.
Mercer Island, Washington

Incredibly Well Cared For

“I recently had the pleasure of buying a piano with Ben and his team at Classic pianos. … My own teacher advised me to check out Classic as he’d had some other students buy from Ben in the past and their experiences had been uniformly positive. … Ben and his team made me feel incredibly well cared for throughout the buying process … under no circumstances should you miss out on the experience they offer at Classic Pianos”

Ryan W.
Seattle, Washington

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.

Monday – Friday: 11am – 6pm | Saturday: 10am – 5pm | Sunday: Noon – 5pm