Testimonials

Testimonials

Wonder what it would be like to buy from Classic Pianos?

Learn from the experience of our many satisfied customers:

The Perfect Piano

“A professor of piano at the University of Washington School of Music recommended Ben Klinger at Classic Pianos when  I was in the market for a piano. I contacted Ben and let him know what I was looking for.  He invited me to the Classic Pianos store to try some pianos that he thought would meet my needs.  Thanks to his piano expertise and understanding of what I wanted in a piano, I found a beautiful Schimmel with a rich, warm sound and  excellent touch.  I have loved playing this piano ever since.  I am thankful that Classic Pianos was recommended to me and would unreservedly recommend them to anyone searching for the perfect piano.”

Tim G.
Seattle, Washington

Knowledgeable and Patient

“We bought a Yamaha GC1 here and have been very happy with the purchase.  I made a couple of visits before buying and got to know many of the people who work here.  They were all knowledgable and patient, let me take my time playing lots of pianos and helped me figure out the right one for our family.  They really made sure that I was happy with the piano and gladly made adjustments to get it sounding just right.  I’m hoping to upgrade to a larger piano in a few years and will happily return when the time comes.”

Peter J.
Issaquah, Washington

Best in the Region

“The selection of pianos at this store is the best in the region.  Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands.  The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos.

I can’t say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano.”

Grace K.
King, Washington

Expectations Exceeded

“Shopping at Classic Pianos exceeded our expectations!  We were interested in an upright piano and Ben was attentive and guided us through the different options.  The showroom was stocked with multiple pianos to choose from and to play.  We chose a Yamaha B3 at an affordable price and we couldn’t be happier.  Highly recommended!”

Billy L.
Seattle, Washington

Service to Our Community

“I would like to add that more important than their good service and their good prices, I think Classic Pianos is playing an important role in keeping the flame alive. I am talking about keeping the music alive and giving our children the chance to discover how great music is and how beautiful pianos can sound. By making awesome pianos affordable, by taking the time to educate their clients, Classic Pianos is doing a great service to our music community.”

Habib K.
Bellevue, Washington

Zero Pressure

“We had no idea where to start with buying a piano suitable for a beginner and Haidi Yang took such great care of us and helped us select a beautiful piano. She offered a demonstration on the various types and went over all of the pros and cons for different models. After the purchase was made, she gave us a list of recommended piano teachers in our area that are effective at teaching young beginners. Our experience from beginning to end was pleasant, relaxed, and we felt zero pressure to buy anything. I highly recommend Classic Pianos if you are looking to invest in a piano.”

— Susan C.
San Francisco, California

Reviews From Google Customers

  • Cort Clark ★★★★★ 4 weeks ago
    Lamar and the team were amazing to work with. I had all my questions answered and could not be happier with my purchase.
  • Mera Teesra ★★★★★ 2 months ago
    Dealing with Classic Pianos was simply amazing. I had the absolute pleasure of working with Lamar. Lamar is gracious, patient, professional, very knowledgeable, kind and incredibly helpful. He went out of his way to ensure that my daughter … More and I have a great experience and helped us pick the right piano for my daughter and got it delivered in time. Everything went very smoothly as planned and we are very grateful and thankful for the excellent service. Whenever we think of buying any future pianos, it is definitely going to be Classic Pianos. Thank you, Lamar and Classic Pianos.
  • Christopher roxas ★★★★★ 3 months ago
    What a fantastic experience we had with salesman Lamar and James (explaining piano app details), also financing person Connie was very nice.Amazing selection and high end/white glove service.
  • william snell ★★★★★ 3 months ago
    Wonderful experience with Ben and Connie. Great background information from Ben. Played several different brands of pianos and selected a new Yamaha S5X. No high pressure.
  • Jamshed Damkewala ★★★★★ 3 months ago
    Just bought our first piano, we were helped by Lamar who was awesome. Some of the models are back ordered so we were offered a free loaner until our selection arrived, though we eventually decided to go with another model that was available … More immediately. Even threw in free headphones.The best part I thought was the ability to trade in with no depreciation for 2 years.
  • Jean Zintz ★★★★★ 4 months ago
    James was very well informed on each of the pianos we looked at and helped us find the best fit for us. We had a great experience at classic pianos!
  • Peggy Holman ★★★★★ 4 months ago
    A Class ActBuying an acoustic piano is even more daunting than buying a car! It’s typically a once in a lifetime experience. Classic Pianos, especially our salesperson, James Han, created an exceptional experience before, during and after.Classic’s … More ads on CraigsList made it easy to track when new options for used pianos arrived. When I saw a used Steinway upright, my husband and I headed to the store where we met James Han. He welcomed us, answered our questions, encouraged me to play any piano, and then left us alone to try some instruments. The Steinway wasn’t the piano for me. James offered to keep an eye out for a used upright with a rich tone.A month later, when I responded to an ad for a top-of-the-line Schimmel upright, James recognized us and managed to juggle multiple customers while giving us his full attention when we needed it. When the Schimmel didn’t call to me, my husband suggested I try a grand piano. Talk about being a kid in a candy store! With their stunning craftsmanship, the Estonia pianos immediately caught my eye. And then I played one. We were hooked. James gave us a paper template for a grand piano to make sure it would fit in our house. We became the proud owners of an Estonia concert grand. A piano that will challenge and support me every day.Classic’s people and policies conspire to create a stellar experience. Everyone we met was generous with their time and knowledge. They clearly love what they do. They put us in touch with a financial institution that specializes in pianos, arranged moving the Estonia to our house, and storage for my old Estey. When an unprecedented traffic accident destroyed the Estey (See Martinson Piano Moving Review), James was the one who broke the news with compassion and honesty. Both Classic and Martinson Piano Moving were terrific in making the best of a bad situation and committed to providing the recipient with an equivalent piano.James continues to be generous with his time, talent, and knowledge. Since he is also a piano tuner, we’ve been fortunate to have him over to tune the new Estonia piano and continue to patiently answer our questions. What a treat!If you are considering buying a piano, Classic Pianos, through great people like James Han, will welcome you without pressure, help you choose and purchase an instrument, and support you as you make friends with it. I wish you as fabulous an experience as I’ve had.
  • Helen Xu ★★★★★ 4 months ago
    Classic Pianos has a great selection of pianos that I could choose from. It was a great experience and I am very happy with the purchase!James Han was the person to greet me as soon as I walked into the store. He was very polite and kind, … More and made me feel welcome! I honestly did not know what I was looking for, as I just came up with the idea of getting a piano a few days earlier, and that’s it. I told James that I was a beginner and I was not sure what to start with. He quickly showed me several pianos both upright and grand, new and used, with different brands available in the showroom. He was very knowledgeable about all the brands and the mechanics of the pianos. He even pointed out each piano’s country of origin, the material of the components, and whether they were good or not. He gave me some explanations of hand made piano, and machine made ones. He played different pianos for me to compare the tone and volume. He also demonstrated the difference in keyboard reaction between upright and grand, so that I could make sound decisions on what type of piano I should be getting, even as a beginner. After checking out many pianos, I have narrowed down to a few options. After I told James I preferred a brand new piano, but not willing to wait for several months or even longer for the piano to be built, he quickly looked into the inventory and located a few brand new pianos that might work for me. He also tried to get me the best deals possible so I could take the quotes back home to further discuss with my family. The following days James was off work, but he understood that I was in a hurry to get a piano, he even attended to my inquiries and coordinated with the store manager in finalizing the order. He asked Connie Kaelin to help me with the deposit and everything else in the meantime. Connie was great too and even tried her best to get me a picture of the piano in the box (which I respectfully requested) and provided me with the information needed for my insurance agent.James has been awesome in helping me out, from the moment I talked to him, until the purchase was completed.He was honest and sincere, as he did pointed out a few pianos that he would not recommend to me due to various reasons. I could tell that he really wanted to help me choose the right piano.When I asked him to provide the valuation letter so I could give it to my insurance agent, he did it right away and mailed it to me within an hour I sent him the email request. He was very helpful and efficient in getting the work done. He also cared about if I were getting the right piano for myself. He also provided piano teachers’ contact information so that I could start my journey with the piano.The piano was delivered a week ago, and I just can’t take my eyes off it!I have so many nice things to say about James and the store, but I won’t be able to put everything here in writing. I just want to say “thank you” to James, for his help.I do recommend whoever is in the market of getting a piano to talk to James, as he can definitely make sure you are getting the right piano for you. And you can count on him!
  • Preston Tamkin ★★★★★ 4 months ago
    I went to every piano store in King County multiple times looking for the right piano for me. I found it at Classic Pianos, but I also found the most friendly/helpful staff and service. James Han at Classic Pianos helped me over several … More visits and many emails to find the right piano. Classic Pianos included a couple of tunings with my purchase, and even provided an extra after delivery because of how far out it was. I would highly recommend Classic Pianos

Unbeatable Prices

“I have the chance to meet with both Fred and John on my multiple visits to the store.  They are very patient and helpful with my piano search even though I have a modest budget.  Their prices on the new pianos are unbeatable.  I found same model of used Yamaha from craigslist cost the same as what they quoted me for a NEW one.  They also have a big show room with the finest hand-made big name American/European pianos.”

Jenny B.
Bellevue, Washington

Dedicated

“I needed a reliable in-tune piano on a shoestring budget… The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

Stellar Delivery

“So far we’ve had good experience with Classic Pianos, especially with Heidi who told us of a great used piano that they had in stock and in which we jumped all over it. They were able to work with us and came down in price to meet our budget and got us a beautiful piano.

Delivery was stellar and we have yet to cash in on our one free tuning but I don’t expect any issues. The delivery guys were super knowledgeable and you can tell that they are really passionate about pianos (even if they don’t play!) If you’re looking for a piano, talk to Heidi!”

Joy H.
Bellevue, Washington

High Quality

“I was looking for a high quality piano, and I emailed from their online form to ask what they had in their inventory. Ben Klinger emailed me back with the information of some pianos they had to find out what kind of piano I was looking for. … He also suggested many pianos in the showroom to help me find what kind of piano I would really love. …
I am very satisfied with the piano and all the services I have received from Classic Pianos. If you are looking for a piano, you won’t go wrong to start checking their inventory.”

Ellie W.
Mercer Island, Washington

Incredibly Well Cared For

“I recently had the pleasure of buying a piano with Ben and his team at Classic pianos. … My own teacher advised me to check out Classic as he’d had some other students buy from Ben in the past and their experiences had been uniformly positive. … Ben and his team made me feel incredibly well cared for throughout the buying process … under no circumstances should you miss out on the experience they offer at Classic Pianos”

Ryan W.
Seattle, Washington

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.