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Testimonials

Testimonials

Wonder what it would be like to buy from Classic Pianos?

Learn from the experience of our many satisfied customers:

The Perfect Piano

“A professor of piano at the University of Washington School of Music recommended Ben Klinger at Classic Pianos when  I was in the market for a piano. I contacted Ben and let him know what I was looking for.  He invited me to the Classic Pianos store to try some pianos that he thought would meet my needs.  Thanks to his piano expertise and understanding of what I wanted in a piano, I found a beautiful Schimmel with a rich, warm sound and  excellent touch.  I have loved playing this piano ever since.  I am thankful that Classic Pianos was recommended to me and would unreservedly recommend them to anyone searching for the perfect piano.”

Tim G.
Seattle, Washington

Knowledgeable and Patient

“We bought a Yamaha GC1 here and have been very happy with the purchase.  I made a couple of visits before buying and got to know many of the people who work here.  They were all knowledgable and patient, let me take my time playing lots of pianos and helped me figure out the right one for our family.  They really made sure that I was happy with the piano and gladly made adjustments to get it sounding just right.  I’m hoping to upgrade to a larger piano in a few years and will happily return when the time comes.”

Peter J.
Issaquah, Washington

Best in the Region

“The selection of pianos at this store is the best in the region.  Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands.  The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos.

I can’t say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano.”

Grace K.
King, Washington

Expectations Exceeded

“Shopping at Classic Pianos exceeded our expectations!  We were interested in an upright piano and Ben was attentive and guided us through the different options.  The showroom was stocked with multiple pianos to choose from and to play.  We chose a Yamaha B3 at an affordable price and we couldn’t be happier.  Highly recommended!”

Billy L.
Seattle, Washington

Service to Our Community

“I would like to add that more important than their good service and their good prices, I think Classic Pianos is playing an important role in keeping the flame alive. I am talking about keeping the music alive and giving our children the chance to discover how great music is and how beautiful pianos can sound. By making awesome pianos affordable, by taking the time to educate their clients, Classic Pianos is doing a great service to our music community.”

Habib K.
Bellevue, Washington

Zero Pressure

“We had no idea where to start with buying a piano suitable for a beginner and Haidi Yang took such great care of us and helped us select a beautiful piano. She offered a demonstration on the various types and went over all of the pros and cons for different models. After the purchase was made, she gave us a list of recommended piano teachers in our area that are effective at teaching young beginners. Our experience from beginning to end was pleasant, relaxed, and we felt zero pressure to buy anything. I highly recommend Classic Pianos if you are looking to invest in a piano.”

— Susan C.
San Francisco, California

Reviews From Google Customers

  • T Dori ★★★★★ a week ago
    I had the pleasure of purchasing a beautiful piano from Classic Pianos, and I couldn't be happier with my experience. Not only did I find the perfect piano for my needs, but when the time came for me to move away and part with it, … More Classic Pianos made the process incredibly easy through their consignment service. The team members are all very helpful at Classic Pianos, especially Hui Jin who helped me with the consignment. The pick-up of my piano was smooth and hassle-free,  and I am also impressed with their prompt payment after the piano was sold.
    I can wholeheartedly recommend Classic Pianos to anyone in need of a piano, whether for purchase or consignment. Their exceptional service, attention to detail, and commitment to customer satisfaction truly set them apart.
  • 菜籽儿 ★★★★★ 2 weeks ago
    We've had a great experience with Classic Pianos Bellevue. Started from CLP-645, then upgrade to CLP 745, then Yamaha B1. My kid loved all these pianos. Currently we upgrade to Wilhelm Schimmel under the assistance of Ms. Hui Jin. … More We appreciate Hui‘s nice and patient work, and all valuable information and suggestions. We were lucky to have her. Hopefully she will also assist us for the next upgrade :)We strongly recommend Classic Piano Bellevue, and Ms. Hui Jin! Also thanks so much, Lamar!
  • Sha Meng ★★★★★ 2 weeks ago
    Over the last two years, I've acquired two pianos from Classic Piano Bellevue. The lady I had the pleasure of working with exhibited exceptional kindness, care, and swift responsiveness. She was incredibly helpful and patiently kept … More me updated on the latest prices and the availability of used pianos. Our communication has built deep trust, as she consistently responded to my messages promptly and patiently.
  • La GU ★★★★★ 2 weeks ago
    Great experience to purchase piano with this store! Hui Jin was super nice and professional,answered lots of my question and her reply was always in time.
  • Kimberly Johnson ★★★★★ 2 weeks ago
    I was fortunate enough to work with James at Classic Pianos Bellevue while shopping for my daughter's grand piano. I had gone to several other local piano shops, however, chose to purchase through Classic Pianos because of James' … More expertise regarding pianos, the inventory, and his professionalism. Classic Pianos Bellevue also had an impressive selection of payment options, which other places did not offer. I have already recommended this place to others, and I highly recommend working with James if you get the chance.
  • Weiwei Yang ★★★★★ 3 weeks ago
    My experience with Classic Piano Bellevue has been nothing short of extraordinary.From the moment I walked into the store, I was greeted with warmth and enthusiasm. Hui Jin's knowledge of pianos is truly impressive, and she took the … More time to understand my needs and preferences. She guided me through a selection of pianos with patience and expertise, ensuring I found the perfect instrument.What sets Classic Piano Bellevue apart is not just their exquisite collection but the personalized attention you receive. Hui Jin's passion for music and dedication to customer satisfaction are evident in every interaction. She answered all my questions, provided valuable insights, and made the entire process enjoyable.The delivery and setup of my piano were seamless, and the after-sales support has been exceptional. Classic Piano Bellevue truly cares about their customers' musical journey, and it shows in their service.If you're in search of a piano and an exceptional buying experience, I wholeheartedly recommend Classic Piano Bellevue, and I can't speak highly enough of Hui Jin. Thank you for making my piano dream come true!
  • Yufei Liu ★★★★★ 3 weeks ago
    I recently purchased a piano in Classic Pianos, and the entire experience was fantastic! The staff was knowledgeable and friendly. They patiently answered all my questions, helping me find the perfect piano for my needs. The selection was … More impressive, and the quality of the instruments was top-notch. The purchasing process was very smooth.
  • Suhan C ★★★★★ 3 weeks ago
    We wanted to upgrade our electronic piano to piano. This store is perfect! We met the sales named Hui Jin who is very helpful as well as knowledgeable. The service here are absolutely fantastic. We made our decision to purchase within 15mins! … More And we are very satisfied with this purchase. Definitely will come back if we want to purchase or upgrade our piano next time!
  • Kanghee ★★★★★ 3 weeks ago
    Had a great experience buying our first piano here. Low pressure, helpful and honest employees along with the best selection of both new and used pianos we've seen in the area. Thanks James for all your help, we're really happy … More with our purchase!

Unbeatable Prices

“I have the chance to meet with both Fred and John on my multiple visits to the store.  They are very patient and helpful with my piano search even though I have a modest budget.  Their prices on the new pianos are unbeatable.  I found same model of used Yamaha from craigslist cost the same as what they quoted me for a NEW one.  They also have a big show room with the finest hand-made big name American/European pianos.”

Jenny B.
Bellevue, Washington

Dedicated

“I needed a reliable in-tune piano on a shoestring budget… The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

Stellar Delivery

“So far we’ve had good experience with Classic Pianos, especially with Heidi who told us of a great used piano that they had in stock and in which we jumped all over it. They were able to work with us and came down in price to meet our budget and got us a beautiful piano.

Delivery was stellar and we have yet to cash in on our one free tuning but I don’t expect any issues. The delivery guys were super knowledgeable and you can tell that they are really passionate about pianos (even if they don’t play!) If you’re looking for a piano, talk to Heidi!”

Joy H.
Bellevue, Washington

High Quality

“I was looking for a high quality piano, and I emailed from their online form to ask what they had in their inventory. Ben Klinger emailed me back with the information of some pianos they had to find out what kind of piano I was looking for. … He also suggested many pianos in the showroom to help me find what kind of piano I would really love. …
I am very satisfied with the piano and all the services I have received from Classic Pianos. If you are looking for a piano, you won’t go wrong to start checking their inventory.”

Ellie W.
Mercer Island, Washington

Incredibly Well Cared For

“I recently had the pleasure of buying a piano with Ben and his team at Classic pianos. … My own teacher advised me to check out Classic as he’d had some other students buy from Ben in the past and their experiences had been uniformly positive. … Ben and his team made me feel incredibly well cared for throughout the buying process … under no circumstances should you miss out on the experience they offer at Classic Pianos”

Ryan W.
Seattle, Washington

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.