Five-Star Trade-Up Policy

Five-Star Trade-Up Policy

Classic Pianos’ Five-Star Trade-Up Policy

Invest in your family’s musical journey – purchase a new or used piano with confidence thanks to our flexible options.

Music brings a world of joy to individuals and families. We offer our Five-Star Trade-up Policy to not only foster your family’s joy for years to come, but to protect your piano investment.

As your family’s piano skills and abilities progress, you might find that your needs change as well. Our trade-up policy ensures that your future needs will always be fully met. As you or your children’s interest, musical needs and proficiency develop, you’ll find our trade-up option helps you achieve even more success. It doesn’t matter if you purchased a new or used piano or an acoustic or digital model!


How does the Five-Star Trade-Up Policy work?

Find a piano to love for a lifetime – without worry.

We want you to love your piano for a lifetime, even if your family’s needs change over time. Purchase without worry thanks to our flexible trade-up policy. Trade in your current piano for a store credit that be used towards a new or used, in-stock piano of equal or greater value. The original piano purchase determines the specifics of the policy:

  • Acoustic Pianos: Lifetime 100% Trade-up Policy
    Receive store credit for 100% of your original purchase, at any point.
  • Digital Pianos: Two-year 100% Trade-up Policy
    Receive 100% store credit within two years of purchase date.
  • Player & Silent Pianos: Lifetime 70% Trade-up Policy
    Receive store credit for 70% of your original purchase, at any point.