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William “Doc” Fong
★★★★★
a day ago
⭐️⭐️⭐️⭐️⭐️ Classic Piano — Consistently Exceptional, Year After Year
I recently purchased a beautifully restored 1942 Steinway & Sons Model M, and once again, Classic Piano delivered an experience that was nothing short of outstanding. … More This isn’t my first time working with Ben Klinger and his team — and every single visit over the years has been marked by professionalism, patience, and genuine care. They have earned my trust repeatedly, and this latest purchase reaffirmed why I keep coming back.
The Steinway itself is breathtaking — a vintage classic from 1942, restored with remarkable craftsmanship and attention to detail. The moment I saw it, I knew it was special. But what made the journey truly memorable was the team behind it.
Ben Klinger, the store manager, has always been exceptional, and this time was no different. He understands how sensitive I am to piano touch and tone, and he never rushed me — not once. I visited the store many times, trying different pianos, exploring options, and comparing actions. Ben encouraged me to take all the time I needed, never applying pressure, never pushing a sale. His patience and deep knowledge made the process enjoyable and stress‑free. Ultimately, I waited until the perfect Model M arrived, and it was absolutely worth it.
When Ben wasn’t available, Hui stepped in with the same warmth and professionalism, making sure I always felt supported. And Frank, the highly skilled technician, fine‑tuned the Steinway until it responded exactly the way I love — expressive, balanced, and beautifully nuanced. His craftsmanship elevated the piano from excellent to extraordinary.
In the end, I was so impressed that I purchased two pianos: the restored Steinway Model M, my dream acoustic instrument, and a Yamaha Clavinova 845, an incredible digital piano with wooden keys that feels astonishingly close to a real Yamaha grand — perfect for silent practice late at night.
Classic Piano is a rare gem. Their integrity, expertise, and genuine passion for music shine through every interaction. Whether it’s your first piano or your fifth, whether you’re upgrading from an upright or searching for a once‑in‑a‑lifetime instrument, this is the place to go.
I wholeheartedly recommend Classic Piano, Ben, Hui, Frank, and the entire team. They don’t just sell pianos — they help you find the instrument that will inspire you for years to come.
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Xiang Bi
★★★★★
a week ago
Great services!
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Jay Chen
★★★★★
2 weeks ago
Great buying experience. Hui has been really helpful and provide great service!
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Demi Gao
★★★★★
2 weeks ago
We had a wonderful experience purchasing our piano from this store. Hui Jin was extremely helpful, knowledgeable, patient, and professional. She carefully answered all of our questions and helped us choose the right piano without making … More us feel pressured. The whole process was smooth and pleasant. We highly recommend this store, especially Hui Jin!
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Bella Di
★★★★★
2 weeks ago
I had a great experience purchasing my piano from Classic Piano. My sales representative, Hui Jin, was patient, knowledgeable, and took the time to introduce different piano models and answer all of my questions. She also made the paperwork … More process easy and followed up after the purchase to make sure everything was going well.
The delivery technicians were professional and careful with the setup. Overall, excellent customer service from start to finish. I highly recommend Classic Piano!
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Jeff Kunins
★★★★★
3 weeks ago
We bought 2 new pianos recently from Classic Pianos, both through the amazing Hui Jin. Not only did she help us choose an exquisitely restored and epically warm-sounding 1937 Steinway baby grand, she then also helped us pick an incredible … More Schimmel K132 upright to replace the 50+ year old spinnette I’ve had since I was a child and learned to play on but is sadly past its useful life and needed replacement.
Hui helped coordinate both in-state and out-of-state delivery, and gave exceptional customer service.
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Bulmaro Herrera
★★★★★
3 weeks ago
I decided to buy a 'real' piano in 2026. I visited several stores around Seattle. Although everyone was nice, Classic Pianos stood out. It was great to be able to show up, walk around, try options. Also, my questions were answered … More patiently and clearly. It took me several visits to decide what I wanted.
Once I decided to buy a Yamaha U3, the transaction was easy.
After 2 months, my piano was tuned (courtesy of Classic Pianos) and I am very happy with the experience.
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ye luo
★★★★★
3 weeks ago
The buying process was smooth, and the after-sales service was excellent. Hui Jin was super nice—she kept an eye out for the piano I wanted and was always there to help with any questions. Highly recommend buying a piano here!
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Vivian Chou
★★★★★
a month ago
I had a wonderful experience buying my Yamaha GC1 here, all thanks to Hui Jin. Hui went above and beyond to ensure all my questions were answered and that I found the right instrument for my needs. Outstanding professionalism and excellent … More customer care. Highly recommended!